Where to find it
Log into Nusuk, open My Applications, select the approved application and choose Download Visa. The file is a single-page A4 PDF with a QR code.
If you applied through an agent, the PDF is issued to the agent's account. Ask for the file itself rather than a photograph of a printout, the QR code must be scannable.
Printing it properly
Print at full A4 scale in colour if possible. Do not shrink to fit or print two pages per sheet; the QR code needs to scan.
Carry two copies, one in your hand luggage and one in the checked bag. Also keep the PDF on your phone as a backup, not as the primary.
What immigration checks
The printed visa, the passport it was issued against, and the meningitis ACWY yellow certificate. Have all three together in one folder rather than distributed across bags.
Common questions
How do I download my Umrah visa?
Log into the Nusuk portal or app, open My Applications, select the approved application and choose Download Visa. It arrives as a single-page A4 PDF with a QR code. If an agent filed on your behalf, the PDF sits in their account and you should ask for the file itself, not a photograph of it.
Do I need to print my Umrah visa?
Yes, in practice. Jeddah immigration routinely asks for a printed copy, and phone batteries fail in long queues. Print at full A4 scale so the QR code scans, and carry two copies, one in hand luggage and one in the checked bag.
Can I show my Umrah visa on my phone?
It is sometimes accepted, but it should not be your only copy. Officers ask for paper often enough that arriving without a printout risks a delay at the counter after a long flight.
What documents do I need at Jeddah immigration?
The printed visa PDF, the passport it was issued against, and the meningitis ACWY yellow certificate. Keep all three together in one folder rather than spread across different bags.